Multi-channel

The days of single-channel or dual-channel customer outreach are long gone. To effectively reach your clients, a multi-channel customer service strategy is required – for both inbound and outbound communication.

Acquire solution outbound call center services are a focal point of our business process outsourcing (BPO) platform. We’ll help you create and manage a multi-channel customer service plan that optimizes ROI, improves your brand, and provides flexibility across a wide range of communication streams.

Our multi-channel contact support is just one part of our proven call center system, which is already used by companies across a wide spectrum of business sectors and industries.Let’s see how Acquire solution can improve your multi-channel customer service – today!

Multi-Channel Customer Support & More

Everything starts with our call center platform. We’ll customize your call center functionality based on your unique multi-channel customer service needs. This includes the following modes of communication:

Phone

With scripting, automated messaging andlive agent support, Acquire Solution has the resources you need to manage email marketing campaigns, regular customer communication, and more. No multi-channel customer service platform can work without email – Acquire Solution has a solution that’s affordable, effective, and innovative.

Email

With scripting, automated messaging and live agent support, Acquire Solution has the resources you need to manage email marketing campaigns, regular customer communication, and more. No multi-channel customer service platform can work without email – Acquire Solution has a solution that’s affordable, effective, and innovative.

Social media & text messaging

Today’s multi-channel customer support demands instant, on-the-fly messaging, whether it’s through text messages or social media communication. Our call center platform serves as an ideal hub for all of your outbound

Chat

If your company doesn’t offer a chat platform, your customers may look elsewhere for support. Acquire Solution gives you the tools and resources to open up this crucial, often overlooked aspect of a complete, comprehensive multi-channel customer service strategy.

Plus, our multi-channel customer service tools are fully compatible with Acquire Solution lead response management resources, so your outbound communication offers dynamic sales possibilities and additional ROI – automatically.